What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Despite multiple submissions enabled, form error occurring

    Asked by teachlearngrow on February 13, 2017 at 05:12 AM

    Every time a the form is submitted, the error, "Sorry! Only one entry is allowed. Multiple submissions are disabled for this form. Multiple submissions are disabled for this form." displays.

    I have actually triple-checked the form settings and "no check" is selected for the unique submissions setting. Please assist.

    Page URL:
    https://form.jotform.co/70432285592862

  • Profile Image

    Answered by Boris on February 13, 2017 at 07:56 AM

    It seems that your form has its settings stuck at having the multiple submissions disabled. To resolve the issue, please simply try setting the submission limits to any value, and then set them back to No Check.

    Please see the following visual guide:

    This will ensure that the multiple submissions checks are disabled, and your form should be working fine after that.

    Please try it out, and let us know should you need further assistance. Thank you!