- cmsatetsuAsked on February 13, 2017 at 09:17 AM
Student that filled out the first part of a two part application. Once this application is submitted they are sent to this page - http://www.etsu.edu/honors/midway_scholars/applications/application.php to complete the rest of the application.
The student received the message please wait but was never taken to the page. In the database she hast two submissions for the first part of the application but of course was not given the opportunity to complete the rest of the application.
I tested the application in Chrome and EI with a secure and nonsecure url - all time I was able to get to the second part of the form.
I do not know what browser she was using or the age of her computer or updates to it.
Appreciate any help that you can give.
- JotForm SupportKevin_GAnswered on February 13, 2017 at 11:17 AM
I have checked your embedded form and I was unable to replicate the issue either, I have checked the web console and did not find any error that may indicate what could be causing the issue.
I have also submitted your form with both, the secure and non-secure link, and I was able to submit it without any problem.
If possible, you could also get the browser or device info where the problem was replicated so we can also test in a similar environment in order to replicate the issue.