What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Submission excel does not show all the questions.

    Asked by MarkLait on February 13, 2017 at 07:22 PM

    Hi guys, The survey form I created worked okay but when i went to download the data in excel, the fields were not separated into columns - just wondering if you can advise me where I went wrong here, I have attached a screen shot for reference - Thanks in advance

     

    https://www.jotform.com/build/70377673253966

    Screenshot
  • Profile Image
    JotForm Support

    Answered by ashwin_d on February 13, 2017 at 10:44 PM

    Hello MarkLait,

    I am not sure if I have understood your question correctly. 

    I did check your form and found that you have added the questions and submission excel should display answers in 3 columns. 

    I believe since answers posted by your users has long text, the other columns are not visible. If you scroll or reduce the size of excel file, you should be able to view all the three columns. Please check the screenshot below:

     

    Hope this helps.

    Do get back to us if you have any questions or you mean to ask something else.

    Thank you!

  • Profile Image

    Answered by MarkLait on February 13, 2017 at 11:46 PM
    Thanks for the reply but I can't get the excel file to do what you are doing - I am unable to get the responses to stack horizontally in a determined column width
    Kind regards
    [cid:0FC62FE3-CCA4-4CD8-9271-708833131610]
    www.freedomphotography.com.au
    www.facebook.com/FreedomPhotographyAu


    ...
  • Profile Image
    JotForm Support

    Answered by ashwin_d on February 14, 2017 at 01:52 AM

    Hello MarkLait,

    I am unable to see the latest screenshot you have shared. I would suggest you to please share the screenshot again and we will take a look.

    I have downloaded your form's submission excel, reduced the column widget so that you can see all the questions. I have forwarded this excel to your email address mark@freedomphotography.com.au 

    Thank you!

  • Profile Image

    Answered by MarkLait on February 14, 2017 at 02:45 AM
    Thanks Ashwin
    Kind regards
    [cid:A11CDCB9-79A2-4635-BED0-740897BB8EEA]
    www.freedomphotography.com.au
    ...