What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can the Phone field in "Quick Tools" be modified to force the person to enter a correctly-formatted phone # with a hyphen (like 555-1212) on the form?

    Asked by MartyG on December 24, 2010 at 08:13 PM
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    JotForm Founder

    Answered by aytekin on December 27, 2010 at 08:58 AM

    Unfortunately no, the phone feature on "Quick Tools" cannot check for such format. I have added your request to our feature suggestions list. Thanks.

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    Answered by llanderkin on March 25, 2012 at 03:01 PM

    This request was made in 2010 and the feature of formatting phone field is still not available.  I collect a great deal of phone number information  on my registration form and waste a lot of time formatting these fields when downloaded to Excel.  People these days expect auto-formatting of the phone field.

    Are you going to implement this feature?

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    Answered by jeanettebmz on March 25, 2012 at 04:05 PM

    Hello llanderkin 

    I do apologize about the inconveniences you have had due to lacking of this feature. Our developers team keeps busy fixing and improving feature based upon priorities. However your inquiry regarding to the status of this request has been forwarded.

    In the meantime, let me advice you to implement a format while on your downloaded excel file. You can set up something like this:

    In order to accomplish this, you might need to change the hint example of your embedded form to  "4107390456" , and also advice on a label to not use a hyphen nor parenthesis.

    Hope this helps a little bit your issue

    best regards



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    JotForm Founder

    Answered by aytekin on March 26, 2012 at 02:46 AM

    This is a tough problem because of different types and lengths of phone numbers. We do not plan to add such a strict requirement for phone numbers at this time. But if you use the Phone number field under Quick Tools on the form builder, you should help with the formatting.