- PcleveleyAsked on February 14, 2017 at 04:25 AM
I edited a form yesterday with your new interface and when i checked today it had deleted my IPN PayPal notification meaning I didnt get any notification of sales. Can you please check if this is only happening to me or is it a new feature of 4.
- JotForm Supportashwin_dAnswered on February 14, 2017 at 07:09 AM
I'm sorry for the trouble caused to you.
It seems you have switched to version 3. Upon checking your form, I found that it does display IPN Relay URL correctly.
I did test this issue in one of my own form with version 4 and I am able to replicate the issue you are having. When I save IPN Relay URL in paypal payment tool, it does save the URL. When the form is loaded in editor again, the IPN URL is not saved.
I am reporting it to our backend team. We will get back to you as soon as we have any update from them. For now, I would suggest you to please use version 3 to save IPN URL.
- JotForm DeveloperomurAnswered on February 15, 2017 at 08:15 AM
Thank you for taking the time to write us.
There was indeed a bug with the new version of our builder.
We've fixed the issue.
If you run into further problems, please let us know.