Version 4: IPN Relay URL is not saved in PayPal tool.

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    Asked on February 14, 2017 at 04:25 AM



    I edited a form yesterday with your new interface and when i checked today it had deleted my IPN PayPal notification meaning I didnt get any notification of sales. Can you please check if this is only happening to me or is it a new feature of 4.

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    Answered on February 14, 2017 at 07:09 AM

    Hello Pcleveley,

    I'm sorry for the trouble caused to you.

    It seems you have switched to version 3. Upon checking your form, I found that it does display IPN Relay URL correctly. 

    I did test this issue in one of my own form with version 4 and I am able to replicate the issue you are having. When I save IPN Relay URL in paypal payment tool, it does save the URL. When the form is loaded in editor again, the IPN URL is not saved. 

    I am reporting it to our backend team. We will get back to you as soon as we have any update from them. For now, I would suggest you to please use version 3 to save IPN URL.

    Thank you!

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    Answered on February 15, 2017 at 08:15 AM

    Hello Pcleveley,

    Thank you for taking the time to write us.

    There was indeed a bug with the new version of our builder.

    We've fixed the issue.

    If you run into further problems, please let us know.

    Thank you