What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why my form gets stuck and does not submit?

    Asked by Salgadex on February 14, 2017 at 08:50 AM

    Minha página de agradecimento não carrega o link esterno.

    Como resolvo? Fica pedindo para aguardar mas não carrega.

    Page URL:
    http://salgadex.com/atacado/

    Screenshot
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    JotForm Support

    Answered by Kevin_G on February 14, 2017 at 11:44 AM

    I have checked your form and was able to submit it without any problem, here's a screenshot about what I got: 

    I can see you're also already using the iFrame embed code, on your form, just noticed it does not show the submit button so I would recommend you to increase the forms height to 1000px as shown in this sample iFrame code: 

     

        <iframe

          id="JotFormIFrame"

          onload="window.parent.scrollTo(0,0)"

          allowtransparency="true"

          src="https://form.jotform.com/FormID"

          frameborder="0"

          style="width:100%;

          height:1000px;

          border:none;"

          scrolling="no">

        </iframe>

    If the problem still persists, please let us know.