Why my form gets stuck and does not submit?

  • Profile Image
    Salgadex
    Asked on February 14, 2017 at 08:50 AM

    Minha página de agradecimento não carrega o link esterno.

    Como resolvo? Fica pedindo para aguardar mas não carrega.

  • Profile Image
    Kevin_G
    Answered on February 14, 2017 at 11:44 AM

    I have checked your form and was able to submit it without any problem, here's a screenshot about what I got: 

    I can see you're also already using the iFrame embed code, on your form, just noticed it does not show the submit button so I would recommend you to increase the forms height to 1000px as shown in this sample iFrame code: 

     

        <iframe

          id="JotFormIFrame"

          onload="window.parent.scrollTo(0,0)"

          allowtransparency="true"

          src="https://form.jotform.com/FormID"

          frameborder="0"

          style="width:100%;

          height:1000px;

          border:none;"

          scrolling="no">

        </iframe>

    If the problem still persists, please let us know.