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    Unable to login to my Bronze Account

    Asked by Emmanuel HECQUET  on February 14, 2017 at 09:24 AM


    Sorry, it's the third time I send this question but I even don't get a confirmation message saying that my question has well been sent !

    So, I can't login to my Jotform Bronze account (eh@icedd.be/unionflf2015!).

    And I even can't get my "forgotten" password : my user seems to have been deleted (unable to find this user).


    Could you please, first, confirm, you did receive this question and, then, fix the problem.

    It's urgent!

    Thank you,


    Emmanuel HECQUET


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    JotForm Support

    Answered by Jan on February 14, 2017 at 12:00 PM

    This is a duplicate thread. My colleague already posted a reply on this thread: https://www.jotform.com/answers/1065533.

    If you have a follow-up, please post it on that thread. Thank you