What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Custom PDF errors when saving multiple text fields

    Asked by AOPSDML on February 14, 2017 at 12:23 PM

    Trying to create header titles for section of the custom PDF form.

    Jotform is renaming fields and moving locations when I save the report.


    The report seems to take long time to save.




    Page URL:

  • Profile Image
    JotForm Support

    Answered by EltonCris on February 14, 2017 at 02:36 PM

    I suggest to reset your PDF submission first by deleting them in your reports. 

    Here's how:

    In your My Forms page, select the form then delete the PDF Design under Reports.

    If you have multiple PDF Design, delete them. I think they aren't necessary.

    After that, edit your PDF submission again. Since your form is a bit lengthy, I suggest to try making changes gradually and then save it.

    See if this helps. Thanks