I am not receiving messages by form

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    MarcusBull
    Asked on June 13, 2012 at 06:31 AM

    Good morning! I am not receiving messages by form? What to do? Thank you

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    MarcusBull
    Answered on June 13, 2012 at 06:36 AM

    keeps popping up the following message:
    This email address is blocked by Jotform, please contact us.

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    AtacanC
    Answered on June 13, 2012 at 07:09 AM

    I have removed your email address from the bounce list. It should be working fine by now.

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    MarcusBull
    Answered on June 13, 2012 at 07:59 AM

    Thank you.. solved, but the other time happened the same thing it worked once or twice and then stopped ...

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    AtacanC
    Answered on June 13, 2012 at 08:05 AM

    May i suggest you to add JotMail's Ip Addresses and noreply@jotform.com to your mail provider's whitelist? This should fix the problem.

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    MarcusBull
    Answered on June 13, 2012 at 08:10 AM

    Ok, will do that, anything I do I contact again.
    Thank you very much

    Marcus Bull
    RJ/Brazil