What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I am not receiving messages by form

    Asked by MarcusBull on June 13, 2012 at 06:31 AM

    Good morning! I am not receiving messages by form? What to do? Thank you

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    Answered by MarcusBull on June 13, 2012 at 06:36 AM

    keeps popping up the following message:
    This email address is blocked by Jotform, please contact us.

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    Answered by AtacanC on June 13, 2012 at 07:09 AM

    I have removed your email address from the bounce list. It should be working fine by now.

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    Answered by MarcusBull on June 13, 2012 at 07:59 AM

    Thank you.. solved, but the other time happened the same thing it worked once or twice and then stopped ...

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    Answered by AtacanC on June 13, 2012 at 08:05 AM

    May i suggest you to add JotMail's Ip Addresses and noreply@jotform.com to your mail provider's whitelist? This should fix the problem.

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    Answered by MarcusBull on June 13, 2012 at 08:10 AM

    Ok, will do that, anything I do I contact again.
    Thank you very much

    Marcus Bull
    RJ/Brazil