Can I add comments to a form after it has been submitted?

  • Profile Image
    smorng
    Asked on February 14, 2017 at 01:36 PM

    I want to be able to add comments to a form after the user submitted it. Collaborate with other users on how to resolve an issue. Is this possible in JotForm? I created the form below and used "Submission View". 

    Very similar to how you are answering my question in this type of forum. However, I don't want the person who submitted it to see it. 

    Please let me know. 

    Thank you for your help! 

     

  • Profile Image
    BDAVID
    Answered on February 14, 2017 at 04:27 PM

    On JoForm version 4, you can invite co-workers to collaborate building your form:

    However, if you want to allow people to add comments or assign status to the submissions, you would need to first add the person's account as a sub-user under yours: https://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-account-User 

    So, the person can edit the submission to add a comment in a hidden field you can add in your form:

    https://www.jotform.com/help/194-How-to-assign-a-status-to-submissions 

    Let us know if you need more help.