What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I add comments to a form after it has been submitted?

    Asked by smorng on February 14, 2017 at 01:36 PM

    I want to be able to add comments to a form after the user submitted it. Collaborate with other users on how to resolve an issue. Is this possible in JotForm? I created the form below and used "Submission View". 

    Very similar to how you are answering my question in this type of forum. However, I don't want the person who submitted it to see it. 

    Please let me know. 

    Thank you for your help! 

     

    Page URL:
    https://form.jotform.com/70438324602955

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    JotForm Support

    Answered by BDAVID on February 14, 2017 at 04:27 PM

    On JoForm version 4, you can invite co-workers to collaborate building your form:

    However, if you want to allow people to add comments or assign status to the submissions, you would need to first add the person's account as a sub-user under yours: https://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-account-User 

    So, the person can edit the submission to add a comment in a hidden field you can add in your form:

    https://www.jotform.com/help/194-How-to-assign-a-status-to-submissions 

    Let us know if you need more help.