Downgrade to free service

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    Mary Cilia
    Asked on June 13, 2012 at 08:51 AM

    we were forced to upgrade to the $9.99 per month service some time ago because we exceeded 100 forms per month.

    but we are not anywhere near that now.  we are averaging 30 - 70 per month.

    can we revert back to the free service? since we don't need any of the other options available at the current level?

    This is for a non-profit organization (, if that makes any difference.



  • Profile Image
    Answered on June 13, 2012 at 09:06 AM

    I have canceled your subscription. Your account however will stay Premium until the paid period expires on 2012-06-24.

    Feel free to re-subscribe at anytime. Thanks!