What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Downgrade to free service

    Asked by Mary Cilia on June 13, 2012 at 08:51 AM

    we were forced to upgrade to the $9.99 per month service some time ago because we exceeded 100 forms per month.

    but we are not anywhere near that now.  we are averaging 30 - 70 per month.

    can we revert back to the free service? since we don't need any of the other options available at the current level?

    This is for a non-profit organization (goldentreasuresrescue.org), if that makes any difference.



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    JotForm Support

    Answered by Goldo on June 13, 2012 at 09:06 AM

    I have canceled your subscription. Your account however will stay Premium until the paid period expires on 2012-06-24.

    Feel free to re-subscribe at anytime. Thanks!