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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Account Auto-Suspended

    Asked by Michael Dean  on February 14, 2017 at 03:07 PM

    username: mwdean

    account email: ast-staff@api-digital.com

     

    We have checked, and we do not have any offending fields. Why was our account auto suspended. We have to get these back enabled. Also, we do want to switch to a paid plan, but this is not looking good to our deciders.

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    JotForm Support

    Answered by Jan on February 14, 2017 at 04:57 PM

    This is a duplicate thread. My colleague already posted a reply on this thread: https://www.jotform.com/answers/1065902.

    If you have any follow-up, please post it on that thread. Thank you.