- johnAsked on February 14, 2017 at 03:25 PM
can't figure out the security token thing.
- jthomsAnswered on February 14, 2017 at 06:16 PM
Thank you - however, I pulled my Security Token off of Salesforce and here's what I encounter:
"Invalid username, password, security token; or user locked out."
doesn't seem to make a connection. this is a recent reset token
- jthomsAnswered on February 14, 2017 at 06:22 PM
OK, solved. When I work on the jot form salesforce integration entry page, it auto loads my SF email (same as jotform) AND my jot form password, not my SF password. would be agood idea to remind users. embarassing but I thought I would share my problem, maybe others make the same mistake.
- JotForm SupportjonathanAnswered on February 14, 2017 at 11:19 PM
Thank your updating us on the status and letting us know issue had been solved on your Salesforce integration.
I took note of your suggestion regarding your suggestion on the SF account password. We will update our user guide to reflect this.