What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Upgrading my account to the new form builder

    Asked by Lawrencej on February 14, 2017 at 03:34 PM

    Hi - I have a bronze account and am on the old software. Will my account be upgraded to the new software?

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    JotForm Support

    Answered by Welvin on February 14, 2017 at 06:28 PM

    Yes. You have the option to switch to our version 4 form builder, just go to your account settings page. 



    We recommend clearing your browser cookies for Jotform after switching to version 4.