What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
JotForm Support Manager
Hello Dana, I cannot find a paid subscription related to that email address. All I found was an old account linked to it. If what you wanted is to unsubscribe your email address from the email campaign, then do no worry, this is now unsubscribed.
If this is about a paid subscription, then let us know more details such as reference numbers, last for digits of the credit card, email where you got the notice, etc.