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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can my users save their forms and come back to them before submitting them to me?

    Asked by Bathartisan on February 15, 2017 at 09:53 AM

    I have a form that my users want to sometimes save and come back to before submitting to me. Does this happen automatically? If not how do I enable that function for them?

    Also someone was filling in a form yesterday and then said she sent it but it disappeared.

     

    Best wishes


    Catherine

    Page URL:
    https://form.jotform.com/Bathartisan/bam-booking-form-2017

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    JotForm Support

    Answered by ashwin_d on February 15, 2017 at 11:55 AM

    Hello Catherine,

    Yes it is possible to achieve your requirement. There are two options available:

    #1. Auto Fill:  You can take advantage of our "Auto Fill" feature which will save the input data every few seconds in browser cookie. Please note that since data is saved in browser cookie, if the user access the form again from other browser, other system or clear the browser cache, the saved data will not be accessible. The following guide should help you:  http://www.jotform.com/help/227-How-to-Enable-Auto-Fill-Feature-Save-Form-Entries-to-Continue-Later  

    #2. Save input data in session: User can save the input data in session that is stored in our server. Please be noted that this feature requires two forms and the main form should have the "Page Break" field. The data is saved in session only on the click of the next button. The following guide should help you:  http://www.jotform.com/help/97-How-to-Save-Forms-to-Continue-Later  

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!