What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I create formatted, multi-line labels?

    Asked by jaymiekohl on February 15, 2017 at 01:07 PM

    I am building a form where many of the fields are radio buttons, but the questions can be quite long and usually contain a bulleted list.

    Is it possible to somehow replace the simple text, single-line labels for most of the fields with a rich-text box, or just allow html formatting?

    I've worked around the issue by using a text field for each question followed by a radio button field with no label, but this does not provide the clearest reporting of submissions.

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    JotForm Support

    Answered by Jan on February 15, 2017 at 03:11 PM

    Unfortunately, the HTML tags are not allowed in the form labels. This function was removed in our new Form Builder V4 due to security issue.

    However, it seems that this is still working in the Form Builder V3. The BR and UL tags are working in the form label. Here's a screenshot:

    Here's the result:

    You can change the Form Builder Version in the Account Settings page. Here's the link: https://www.jotform.com/myaccount/settings.

    Hope that helps. Thank you.