What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I be sure what email was sent to registrants?

    Asked by electronicsosu on February 15, 2017 at 05:58 PM

    Hi, our main survey form has two autoresponder emails for registrants. One is delayed 2 days. We just edited it this morning around noon, and we'd like to know what email is sent to folks who, say, registered yesterday. Will they receive the email as it appeared in the Jotform interface when they registered or will they receive the email as it is currently set up?


    Thank you for your time!

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    JotForm Support

    Answered by Welvin on February 15, 2017 at 08:59 PM

    They will receive the updated version of the scheduled autoresponder email, not the format prior to the new changes that you did in the form/email template. If you'd like to send the old format, then you need to revert the changes.