What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    URGENT - Over quota message to be fixed

    Asked by Charline Wierel on February 15, 2017 at 06:13 PM



    I sent a form out yesterday and now every person that try to fill up the form receive a message "over quota"

    I'm ok to have a non secure form and no limit but I got the message below when I tried to change the security


    If there are no limits on SSL submissions any more, why my form has now a quota and is not working anymore ?

    Please help me fix that very URGENTLY as people will keep using the link and receive the same "over quota" message...


    Thank you,


    Page URL:

  • Profile Image

    Answered by Ian on February 15, 2017 at 09:11 PM

    I tried to fill the form and the form got submitted successfully. The settings under admin side also looked fine. Here is the video cast of what I see see when I  tried filling the form.

    Please try it once at your end and let us know if the issue persists.