URGENT - Over quota message to be fixed

  • Charline Wierel
    Asked on February 15, 2017 at 6:13 PM

    HI,

     

    I sent a form out yesterday and now every person that try to fill up the form receive a message "over quota"

    I'm ok to have a non secure form and no limit but I got the message below when I tried to change the security

    URGENT Over quota message to be fixed Image 1 Screenshot 20

     

    If there are no limits on SSL submissions any more, why my form has now a quota and is not working anymore ?

    Please help me fix that very URGENTLY as people will keep using the link and receive the same "over quota" message...

     

    Thank you,

    Charline

    Jotform Thread 1067614 Screenshot
    Page URL: https://form.jotform.co/70437021079855
  • Ian
    Replied on February 15, 2017 at 9:11 PM

    I tried to fill the form and the form got submitted successfully. The settings under admin side also looked fine. Here is the video cast of what I see see when I  tried filling the form.

    URGENT Over quota message to be fixed Image 1 Screenshot 20

    Please try it once at your end and let us know if the issue persists.