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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Some fields not appearing when editing the form in the v4 builder.

    Asked by amirghiassi on February 15, 2017 at 06:58 PM
    Once again in version 4, although I see only one Type of Will form appears; the conditions appearing are incorrect & completely different to when I open the form in version 3 of the builder. Also I cannot correct the conditions as no Type of Will field appears in the dropdown list.

    In Version 3, I also changed the quote widget showing above to a textfield but this does not appear in jot form builder version 4, but it does when I press preview form.

    Appreciate our help and response time.

  • Profile Image
    JotForm Support

    Answered by Kevin_G on February 15, 2017 at 07:08 PM

    I have checked your form and found what you're reporting, I can see some fields are missing in the v4 builder and this causes the conditions to end up with missing fields, I'm not sure if this has something to do with the other issue you're getting, but I will forward this to our second level so our developers can investigate the issue. 

    We will let you know as soon as we get any update regarding this. 


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    JotForm Support

    Answered by Scott on February 16, 2017 at 07:34 AM

    Hey amirghiassi,

    This issue is fixed now. You can transfer your form to the new builder without any worries.

    Let us know if you ever need anything else,


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    Answered by amirghiassi on February 16, 2017 at 09:19 AM

    Thank you for your quick responses and great support - I much prefer using version 4 of the builder and would like to use it to complete this form.

    Thanks again,