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    How to change font family of my submission email?

    Asked by CMRI on February 16, 2017 at 03:07 AM

    The Auto-responder and Notification emails being sent are not arriving in my inbox the same way that they are formatted in the back end set up.

    I selected Arial in the set up of the emails and the email is coming in Times New Roman (or similar). See screenshot attached.

    Is there something in the source code I can write to ensure it's always in Arial (or whatever font I choose)

    Thanks in advance!

    Page URL:

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    JotForm Support

    Answered by ashwin_d on February 16, 2017 at 08:25 AM

    Hello CMRI,

    yes it is possible to change the font family of your form's notification email alert. Please check the screenshot below:


    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

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    Answered by CMRI on February 17, 2017 at 03:24 AM

    This works! 

    Thank you!!