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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Cannot select multiple fields with CTRL or SHIFT keys in v4 builder

    Asked by covtdm on February 16, 2017 at 12:04 PM

    Hi,

    I'm having problems selecting multiple fields by holding the CTRL or SHIFT keys.  It worked fine yesterday but today it's not working, when I hold the CTRL key to try and select multiple fields it just jumps to and selects only the field I last clicked on and no menu appears up top.  

    Is this a temporary bug? I thought it was because my form was too large and slowing down but I tried it on a smaller form and the problem still persist.

    please help.  thank you!

     

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    JotForm Support

    Answered by Mike on February 16, 2017 at 02:18 PM

    Could you please try it once again? You may also try using another browser and form.

    The selection with CTRL and SHIFT keys is currently working properly on my side.