- GillesGDVAsked on February 16, 2017 at 12:23 PM
i have the same problem with Explorer 8 for windows and Opera for OSX :
the form is not visible.
Help please ?
- JotForm SupportKiranAnswered on February 16, 2017 at 01:47 PM
Please be noted that Internet Explorer 8 is an outdated version and there is no guarantee that the form will be working on this version. It is recommended to use the latest version of Google Chrome or Mozilla firefox so that it should be working fine.
I have tested the web page on Opera on Mac OS and see that the form is displayed without any issue.
Could you try accessing the form on any other browser on Mac OS and see if the form is loading normally?
Please get back to us if you need any further assistance. We will be happy to help.
- GillesGDVAnswered on February 17, 2017 at 04:37 AM
The form is displayed correctly on OSX, my apologize.
But in Explorer at the third place with 1 080 450 session. cf ecran 1
Explorer 8 and under version is 70 000 session cf ecran 2
in one year for all.
Here is a problem for this users. But i anderstand. If you get more dev arround this, is good for all.
Thanks you for your feed back.
- JotForm SupportliyamAnswered on February 17, 2017 at 06:19 AM
How about changing your form embed code to iframe and make sure you have the frameborder attribute set in the iframe code. Here's an example:
If you need assistance please let us know.