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    Only 500 submissions are being displayed in integrated google spreadsheet.

    Asked by josejax22 on February 17, 2017 at 12:37 AM

    I dont understant why my excel intergration will only sync 500 entries. I have removed and reinstalled intergration twice and same results. I have silver package. 

     

    62235718585160

    Page URL:
    https://form.jotform.com/62235718585160

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    JotForm Support

    Answered by ashwin_d on February 17, 2017 at 03:34 AM

    Hello josejax22,

    I did check your form and found that you have integrated with google spreadsheet. I do not see any reason why only 500 submissions are being sent to google spreadsheet. 

    I have gone ahead and pushed the submission to your integrated google spreadsheet again. Can you please check your google spreadsheet and see if all the submissions are being displayed correctly. 

    If the issue persists, I would suggest you to please remove the existing google spreadsheet integration and then re-integrate.

    We will wait for your response.

    Thank you!