What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Local instance will no longer allow for documents to be uploaded (except IE)

    Asked by Matthew on June 14, 2012 at 09:17 AM

    We are running a local instance of JotForm on our server. Approximately 2 weeks ago the ability to upload documents and images stopped working. However,  it seems to work in IE?? We have tried Chrome, FF, Safari, Opera and they all come back with an error meesage: 

    There are incomplete required fields. Please complete them.

    There are no fields that are blank and the field the software highlights is the document/image upload field. We have tried this with jpg, doc, docx, pdf etc.. The message on the media upload is this:  

    ! You can only upload following files: pdf, doc, docx, xls, csv, txt, rtf, html, zip, mp3, wma, mpg, flv, avi, jpg, jpeg, png, gif

    Any assistance would be greatly appreciated.

    Page URL:
    http://uoit.ca/faculty_staff/campus_services/communications_marketing/<br/>web-and-digital-media/website-and-cms/forms-and-surveys/standard-forms<br/>urvey-requ

    Screenshot
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    JotForm Support

    Answered by Mike_T on June 14, 2012 at 06:37 PM

    Thank you for contacting us.

    I have forwarded your inquiry to the concerned department.

    We will get back to you as soon as we can.