How can I change my credit card info?

  • Profile Image
    mleibovitch
    Asked on June 14, 2012 at 09:33 AM

    Couldn't find it under "Account settings". 

    Thanks

  • Profile Image
    moonzkie
    Answered on June 14, 2012 at 10:04 AM

    Hi,

    Credit card paid subscriptions are processed by our chosen payment gateway, Plimus. Thus, anything that concerns your billing can be managed by logging in to their website.

    1.  Find your Plimus username in the email that was sent to you when you first paid for your subscription
    2.  If you forgot your password, reset your Plimus password by entering your email and Plimus username.
    3.  Log in to Plimus via this page.
    4.  Go to My Account then click "Change" on the payment method column (far right side) of your active Jotform subscription.



    5.  Save the changes to update your account.

  • Profile Image
    mleibovitch
    Answered on June 14, 2012 at 01:16 PM

    Great, thanks!