- marcusantebiAsked on June 14, 2012 at 10:22 AM
i received 2 emails from your team stating the problem has been resolved when it has not.
please let me know as soon as possible a large portion of my business relies on these forms
- marcusantebiAnswered on June 14, 2012 at 12:56 PMI just tried it not working. This is so frustrating how can this not be fixed yet?
Sent from my Verizon Wireless BlackBerry
- gori-mathewAnswered on June 14, 2012 at 02:27 PM
We apologize for inconvenience caused. I have cloned one of your form 'URGENT HEALTH CODE DRILL FORM' and was successfully able to make submission and received report in my jotform and gmail account.
I can also see from mail logs that mails are being delivered to your email addresses; see logs below;Current Server: /var/log/jotform/amazonSES.log:[14/Jun/2012:10:14:37 -0400] 12934902318 AmazonSES Sent email to firstname.lastname@example.org, email@example.com, firstname.lastname@example.org, email@example.com, firstname.lastname@example.org - MessageID:00000137eb588b03-12a00681-9817-47aa-a645-9ba725f393c8-000000 - RequestId:4596923f-b62b-11e1-bfb4-47ba3ad83d7c-----ying: /var/log/jotform/amazonSES.log:[12/Jun/2012:12:12:09 -0400] 12934902318 AmazonSES Sent email to email@example.com, firstname.lastname@example.org, email@example.com, firstname.lastname@example.org, email@example.com - MessageID:00000137e1776d46-e0015805-f43f-4be8-8e78-a69d43cc4209-000000 - RequestId:5bfc00b0-b4a9-11e1-8bd7-791707bf6afc-----monk: /var/log/jotform/amazonSES.log:[12/Jun/2012:19:58:35 -0400] 13284041292 AmazonSES Sent email to firstname.lastname@example.org, email@example.com, firstname.lastname@example.org, email@example.com, firstname.lastname@example.org - MessageID:00000137e322af18-e4921491-0888-45d9-a1c7-e7c42ddff975-000000 - RequestId:8db79162-b4ea-11e1-b939-3de251d0e5cc
Please lets know if you applied the solution given on your earlier post as indicated by link below;