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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    why is this not fixed

    Asked by marcusantebi on June 14, 2012 at 10:22 AM

    i received 2 emails from your team stating the problem has been resolved when it has not. 

    please let me know as soon as possible a large portion of my business relies on these forms

    thank you 

    juice press

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    Answered by marcusantebi on June 14, 2012 at 12:56 PM
    I just tried it not working. This is so frustrating how can this not be fixed yet?
    Sent from my Verizon Wireless BlackBerry
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    Answered by gori-mathew on June 14, 2012 at 02:27 PM

    Hi ;

    We apologize for inconvenience caused. I have cloned one of your form 'URGENT HEALTH CODE DRILL FORM' and was successfully able to make submission and received report in  my jotform and gmail account.

    I can also see from mail logs that mails are being delivered to your email addresses; see logs below;

    Current Server: /var/log/jotform/amazonSES.log:[14/Jun/2012:10:14:37 -0400] 12934902318 AmazonSES Sent email to nnieves@boraxpaper.com, jdboraxpaper@aol.com, jdeflorio@boraxpaper.com, gr.silvano@gmail.com, marcus.antebi@gmail.com - MessageID:00000137eb588b03-12a00681-9817-47aa-a645-9ba725f393c8-000000 - RequestId:4596923f-b62b-11e1-bfb4-47ba3ad83d7c-----ying: /var/log/jotform/amazonSES.log:[12/Jun/2012:12:12:09 -0400] 12934902318 AmazonSES Sent email to nnieves@boraxpaper.com, jdboraxpaper@aol.com, jdeflorio@boraxpaper.com, gr.silvano@gmail.com, marcus.antebi@gmail.com - MessageID:00000137e1776d46-e0015805-f43f-4be8-8e78-a69d43cc4209-000000 - RequestId:5bfc00b0-b4a9-11e1-8bd7-791707bf6afc-----monk: /var/log/jotform/amazonSES.log:[12/Jun/2012:19:58:35 -0400] 13284041292 AmazonSES Sent email to sendjaredemail@gmail.com, uptownorganic@gmail.com, gr.silvano@gmail.com, marcus.antebi@gmail.com, beatty.clown@gmail.com - MessageID:00000137e322af18-e4921491-0888-45d9-a1c7-e7c42ddff975-000000 - RequestId:8db79162-b4ea-11e1-b939-3de251d0e5cc

    Please lets know if you applied the solution given on your earlier post as indicated by link below;
    http://yang.jotform.com/answers/106921-jot-forms-not-going-to-email-recipients#5