What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Transfer Account to new user

    Asked by dhickman85 on February 17, 2017 at 10:53 AM

    Hi!
    I'm will be moving from my company, and I set this account up for the company I currently work with. Is it possible to transfer this account to the office manager, so that it will stay with the company, and now with me? I'm looking to change the username and email associated with this account, essentially. 

     

    Thanks.

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    JotForm Support

    Answered by david on February 17, 2017 at 12:45 PM

    Account information can be changed from your account settings page:

    https://www.jotform.com/myaccount/settings

    Unfortunately, since you have one of our older subscriptions, we would not be able to change your username if you would like to continue on the same subscription.