What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Multiple forms, one submission

    Asked by boxerrebellion on February 17, 2017 at 12:34 PM

    Hi!

    My client would like to allow customers visiting his site to order from multiple categories of his products and have it all be submitted once, in one email to him.

     

    The problem I have is that one of the major product categories already has essential subcategories. Because of this, I don't know if i can make subcategories work to accomplish this.

     

    So, for example, his customers (gas stations) would place orders for cigarette cartons (which have subcategories by brand - Marlboro/Camel/etc) and then go to order candy, or paper products. 

     

    He'd like all of this to be done in one order.

     

    Any ideas?

    Page URL:
    http://www.boxreb.com/flichia

  • Profile Image
    JotForm Support

    Answered by david on February 17, 2017 at 01:46 PM

    I believe the setup you are looking for is a bit more complex than the payment field allows for.  For more complex setup's like yours, I would recommend using regular fields like text boxes, number fields and checkboxes to create your products and options.  You can then assign though options calculation values:

    http://www.jotform.com/help/301-How-to-Assign-Calculation-Value

    You can then total up the options and multiply costs by quantities selected using a calculation field:

    http://www.jotform.com/help/259-How-to-perform-calculation-in-the-form

    That final total can then be passed to your payment field:

    http://www.jotform.com/help/275-How-to-pass-a-calculation-to-a-payment-field

    This will allow for much more control over add on options and such rather than having to have multiple forms.  You could show various options conditionally, have multiple pages and various other ways to allow for a single form to collect the full order:

    https://www.jotform.com/help/57-Smart-Forms-Using-Conditional-Logic

    https://www.jotform.com/help/119-How-to-Create-Multi-Page-Forms

  • Profile Image

    Answered by boxerrebellion on February 17, 2017 at 02:16 PM

    Thanks! That doesn't exactly answer my question, but helped my thinking. 

     

    I have a follow up question, if I may. One of his product categories is really long but could be further divided to make it easy for customers. If I put all the products in one long, long list, can I hide parts of the list and present buttons to show them? 

    I currently use tabs and page breaks for other purposes and wouldn't be able to use that as a solution. I'm wondering if some Smart form trick might work.

  • Profile Image
    JotForm Support

    Answered by david on February 17, 2017 at 03:03 PM

    You can conditionally show/hide multiple fields at once based on form input:

    https://www.jotform.com/help/196-Hide-or-Show-Multiple-Fields-at-Once?updatemessage=892245969

    This will allow you to show the sub-options for a product when that product is selected.