What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I set up automatic monthly giving with Dwolla?

    Asked by foothillcc on February 17, 2017 at 03:04 PM

    Our nonprofit is attempting to use Jotform and Dwolla to collect monthly donations from donors, and on Dwolla's support page they say that this is possible through Jotform. However, when I attempt to do so using the Subscriptions payment feature on Jotform, instead of money coming directly out of our donors' accounts, they are sent a monthly email requiring them to click "Pay now," sign into Dwolla, and then authorize the payment. Clearly this is not a suitable method for consistently collecting donations each month. We need something that withdraws the funds directly out of their accounts each month. So my question is, if this method does not do that, which functionality in Jotform do we need to employ to ensure that this money will automatically withdraw from our account once a month?

    Page URL:
    mythirdplace.org/monthlygiving

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    JotForm Support

    Answered by jonathan on February 17, 2017 at 06:27 PM

    Please redo the Dwolla payment integration setup on your form https://www.jotform.us/form/70185295215153

    Follow the steps on the user guide: 

    Recurring-Payments-With-Dwolla-and-JotForm

    Let us know if you're still not able to make it work.