- isaiahhouseAsked on February 17, 2017 at 04:08 PM
On https://www.isaiah-house.org/career-application/ there is a Jotform that is supposed to allow uploads of several formats of documents. When I test a .docx or a .pdf it rejects them saying they have an invalid extension. Would you please check that out?
- JotForm SupportjonathanAnswered on February 17, 2017 at 08:54 PM
The file types extensions the options should not have dot(.) before them.
Just add the extension names and separate with comma sign(,)
Follow this user guide also https://www.jotform.com/help/29-How-to-Change-the-Allowed-File-Types-Extensions-in-the-Upload-Field