What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Bug and security issue in the form designer

    Asked by k92s88d on February 17, 2017 at 06:53 PM


    I have noticed that all of my forms now display the following https error in the browser bar (see screenshot). I investigated and the issue is the background image is default set to http instead of https for the Jot Theme I am using. However, when I go into the form designer and switch it to https so I get the "secure" in the browser bar, the background doesn't render properly (screenshot 2).


    This ticket system only allows one screenshot, so here's screenshot 2 link: https://drive.google.com/file/d/0B9rs2biEkPmxLXk4b0VKME42NjA/view?usp=sharing

    Page URL:

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    JotForm Support

    Answered by liyam on February 18, 2017 at 05:41 AM


    The form template you're using were on the earlier days before the implementation of the form designer. Here's a fix that you can do:

    1) Go to the Advanced Form Designer. Under DESIGN, expand BACKGROUND IMAGE

    2) Delete the page background image

    3) Delete the form background image


    4) Go to the CSS tab and paste this code:

    .form-section.page-section {
       background-repeat : repeat-x;
       background-image: url("https://www.jotform.com/images/styles/style1_bg.gif");


    Once done, save our form settings and go back to the form builder


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    Answered by k92s88d on February 18, 2017 at 08:44 PM

    Thanks Liyam, that worked!