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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My account got autosuspended

    Asked by Guilherme on February 17, 2017 at 08:49 PM

    AUTOSUSPENDED, a day ago I received an email informing me that my account had been reactivated but so far nothing.If you help me, thank you.

    Account: Gallannt & Anjo (They are two accounts)

     



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    JotForm Support

    Answered by AIDAN on February 18, 2017 at 05:55 AM

    Hi Guilherme, thank you for contacting us.

    Please note that both your accounts are in compliance with our terms of use, and are now activated.

    You may see our terms of use, especially sections "Phishing" and "Collecting Sensitive Information" for preventive measures here: https://www.jotform.com/help/8-Terms-of-Use

    If you need further assistance please let us know. We will be happy to help. Thank you.