What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My forms seem to be disabled

    Asked by DavidPhilson_GraphicDesign on February 19, 2017 at 11:46 AM

    I need to have my forms working to get designs from my clients and give them back their designs but both my forms seem to now be disabled? I need a fix ASAP

    https://form.jotformeu.com/70494486982371

     

    https://form.jotformeu.com/70493316443354

     

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    JotForm Support

    Answered by BDAVID on February 19, 2017 at 01:11 PM

    We apologize for the inconvenience. Your account is activated now. It was suspended by our phishing tool by mistake. I have white-listed your form to avoid this from happening again. 

    Open a new thread if you need anything else, we will be glad to assist you.