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    Translations not translating for Matrix Answers

    Asked by nmhgmarketing on February 20, 2017 at 10:35 AM

    Have two sets of matrices - answers for the questions are Strongly Disagree, Disagree, Neutral, Agree, Strongly Agree.

    I have translated these for Spanish, Dutch, French, and Italian.

    The rest of the page translates, but for some reason these don't.

    Not sure if it's because I have a hidden calculation I'm using as Strongly Disagree - 1, Disagree - 2, Neutral -3 , Agree - 4, Strongly Agree -5 (with those numbers hidden)


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    JotForm Support

    Answered by BJoanna on February 20, 2017 at 12:25 PM

    I have inspected your form and I saw that translation that you have set are not applied for matrix field columns. This is happening because you are using <span> tags inside of columns labels.

    If you remove span tags you will be able to translate columns inside of your Matrix table.

    Hope this will help. Let us know if you need further assistance.