A read-only DatePicker field throws an "Enter a valid time" error

  • KenKing
    Asked on February 20, 2017 at 1:19 PM

    See attached upload..

    Agents get an error saying the date and time fields are not filled out.

    These fields are default and not able to enter data into.

    Jotform Thread 1071174 Screenshot
  • Support_Management Jotform Support
    Replied on February 20, 2017 at 2:46 PM

    Your website http://www.safetynetwireless.com/agent/ appears to be using this form https://jotform.com/51335972766162 In an attempt to reproduce it, I cloned your form and failed to see any issues with the Todays Date and Time field.

    A read only DatePicker field throws an Enter a valid time error Image 1 Screenshot 30

    It was set as READ-ONLY so I find it odd for the form showing an error that the field is required.

    You're using an iPhone based on your screenshot. So I ran the form on an iPhone 6S emulator running iOS9 and here's how it looked like:

    A read only DatePicker field throws an Enter a valid time error Image 2 Screenshot 41

    I immediately hit SUBMIT to see if the Todays Date and Time field will trigger the same Enter a valid time error to no avail.

    Can you tell us what iPhone model did you use when you got this, along with the iOS version? If you could also give us the version of Safari, that would be helpful.