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    A read-only DatePicker field throws an "Enter a valid time" error

    Asked by KenKing on February 20, 2017 at 01:19 PM

    See attached upload..

    Agents get an error saying the date and time fields are not filled out.

    These fields are default and not able to enter data into.

    Page URL:

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    JotForm Support

    Answered by Jim_R on February 20, 2017 at 02:46 PM

    Your website http://www.safetynetwireless.com/agent/ appears to be using this form https://jotform.com/51335972766162 In an attempt to reproduce it, I cloned your form and failed to see any issues with the Todays Date and Time field.

    It was set as READ-ONLY so I find it odd for the form showing an error that the field is required.

    You're using an iPhone based on your screenshot. So I ran the form on an iPhone 6S emulator running iOS9 and here's how it looked like:

    I immediately hit SUBMIT to see if the Todays Date and Time field will trigger the same Enter a valid time error to no avail.

    Can you tell us what iPhone model did you use when you got this, along with the iOS version? If you could also give us the version of Safari, that would be helpful.