What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Background image on embedded form cuts in half

    Asked by KarynR on February 20, 2017 at 09:59 PM

    I have created another form called Name and Email.  When I bring this into my website, it cuts it in half.  When I view it in JotForm, I see the whole image.  What am I doing wrong?  Any help for this old lady would be greatly appreciated.

    Page URL:
    http://www.jotform.us/form/70475947523161

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    Answered by Ian on February 20, 2017 at 11:20 PM

    Please provide the URL of your website, where we can check the form, so we can investigate further.

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    Answered by KarynR on February 21, 2017 at 08:50 AM

    http://www.karynryndaphotography.com.  It's the last one on the menu called "external link", as I haven't renamed it yet.  Thank you for all of your help!  

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    JotForm Support

    Answered by Mike on February 21, 2017 at 11:32 AM

    This is how the auto-resizing works, the form takes the space needed by form fields only. If you would like to show full background image you may try adding a minimal height (e.g. min-height: 750px;) to the iFrame style.

    Example:

    <iframe id="JotFormIFrame-70475947523161" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotform.com/70475947523161" frameborder="0" style="width:100%; height:539px; min-height: 750px; border:none;"

    Thank you.