What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Please change username

    Asked by karlsuits on February 21, 2017 at 12:09 AM

    Hello,

    I would like to change my username to Hangzhou_International_School please.  Also I applied for an educator's discount, but have not heard back from you.  I will purchase an upgrade once I get a confirmation from you all.

     

    Kind Regards,

     

    Karl Suits

    Technology Coordinator

    Hangzhou International School

    78 Dongxin Street, Bin Jiang District, Hangzhou 310053

    Phone: 86-571-8669-0045 Fax: 86-571-8669-0044

    Email: ksuits@his-china.org Website: www.his-china.org

    Mobile: +86 156-0651-3750

     

  • Profile Image
    JotForm Support

    Answered by Charlie on February 21, 2017 at 01:20 AM

    Hi,

    I went ahead and changed your username from karlsuits to Hangzhou_International_School

    Please note that you need to recreate your custom URL if you are currently using it, if not, then you can ignore it. 

    For the application to the non-profit pricing, please send your application again as we have changed your username now. Here's the application link: https://www.jotform.com/nonprofit/pricing/. Please make sure that you log out and log back in using the new username. Our team will review the application and you should receive an email confirmation once approved.

    Thank you.