What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have upgraded my account but received message that it is disabled.

    Asked by communications@fdrindia.org on February 21, 2017 at 03:46 AM

    Account upgraded but i am getting messages that it is disabled. Kindly do not disable. This is the time for my business to receive applicaiotions.

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    JotForm Support

    Answered by ashwin_d on February 21, 2017 at 07:08 AM


    I did check your account and did not find any issue with that. Your account is already active and is withing the allowed limits of free account. Please check the screenshot below:

    Please note that you have upgraded your account to storage monthly subscription plan which allows you to only retain unlimited submissions but does not give you higher submission limits. 

    Thank you!