I have upgraded my account but received message that it is disabled.

  • communications@fdrindia.org
    Asked on February 21, 2017 at 3:46 AM

    Account upgraded but i am getting messages that it is disabled. Kindly do not disable. This is the time for my business to receive applicaiotions.

  • Ashwin JotForm Support
    Replied on February 21, 2017 at 7:08 AM

    Hello,

    I did check your account and did not find any issue with that. Your account is already active and is withing the allowed limits of free account. Please check the screenshot below:

    I have upgraded my account but received message that it is disabled Screenshot 20

    Please note that you have upgraded your account to storage monthly subscription plan which allows you to only retain unlimited submissions but does not give you higher submission limits. 

    Thank you!