What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I lost my password and user name

    Asked by Mary on June 15, 2012 at 09:13 AM

    How can I get into my account.  I am getting responses from the form on my site but I need to make changes. 

    When I submitted the form that said I forgot my login it responded that my email was incorrect.

    Page URL:

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    Answered by pinoytech on June 15, 2012 at 09:17 AM


    Do you mind if we ask your FORM URL for further assistance? Or the exact website link were your form embeded.

    Thank you!

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    Answered by ItalyTech on June 15, 2012 at 09:35 AM

    Hi, with your email address we have 2 guest users.

    I suggest you to signup JotForm for free with same email address. You don't lost any forms but increase limits too :)


    Hope it help you.