What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I want to use the older version.

    Asked by CrookCountyRodders on February 21, 2017 at 08:01 PM

    Tell me how to get back to the older version!!  When I go to my Account settings it is version 3, but the screen is not V3

     

    Automatically changing my files to V4 is not acceptable.

     

    Page URL:
    70346316169154

  • Profile Image
    JotForm Support

    Answered by EltonCris on February 22, 2017 at 12:14 AM

    There are several ways to switch to v3.

    1. In your my account settings, select version 3 form builder. If this doesn't work, logout from your account and clear your browser's cache.

    2. By clicking the switch to v3 button in the new form builder

    3. In your my forms page, instead of clicking the edit form button, you can click on More > Edit to V3

    Hope this helps.

    Just for the record, what makes you force to switch back to V3? We'd love to hear your feedback. This will help us continue to enhance the v4 builder features!

    Thanks!