Switching to form in other language doesn't seem to work

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    bartlebooth8
    Asked on February 22, 2017 at 07:47 AM

    Hello,

    I've created a form with the main language as French. I want to provide an English version as well. The drop-down to change languages is there in the upper-right corner but my page doesn't refresh in English when it is selected.  Can you help me out ?

    Many thanks,

    bartlebooth8

  • Profile Image
    KadeJM
    Answered on February 22, 2017 at 11:56 AM

    We appreciate the report about your form giving you trouble with making it multilingual.

    I've investigated this problem further and found it is working on my end after testing switching back and forth as I am seeing the translated fields. Additionally, I am not seeing any errors.

     

    I have cleared your form caches to refresh your forms for you and would like to ask can you please try this again to see if it's still happening?

  • Profile Image
    bartlebooth8
    Answered on March 09, 2017 at 08:45 AM
    Hello,
    I think that did the trick, it seems to be working now (at least for me).
    Thank you !
    Adèle T.
    Le 22 févr. 2017 à 11:55, JotForm a écrit :
    A new response has been received:
    Answered by KadeJM
    We appreciate the report about your form giving you trouble with making it multilingual.
    I've investigated this problem further and found it is working on my end after testing switching back and forth as I am seeing the translated fields. Additionally, I am not seeing any errors.

    I have cleared your form caches to refresh your forms for you and would like to ask can you please try this again to see if it's still happening?

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