What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Switching to form in other language doesn't seem to work

    Asked by bartlebooth8 on February 22, 2017 at 07:47 AM

    Hello,

    I've created a form with the main language as French. I want to provide an English version as well. The drop-down to change languages is there in the upper-right corner but my page doesn't refresh in English when it is selected.  Can you help me out ?

    Many thanks,

    bartlebooth8

    Page URL:
    https://form.jotform.com/70514882195259

    Screenshot
  • Profile Image
    JotForm Support

    Answered by KadeJM on February 22, 2017 at 11:56 AM

    We appreciate the report about your form giving you trouble with making it multilingual.

    I've investigated this problem further and found it is working on my end after testing switching back and forth as I am seeing the translated fields. Additionally, I am not seeing any errors.

     

    I have cleared your form caches to refresh your forms for you and would like to ask can you please try this again to see if it's still happening?

  • Profile Image

    Answered by bartlebooth8 on March 09, 2017 at 08:45 AM
    Hello,
    I think that did the trick, it seems to be working now (at least for me).
    Thank you !
    Adèle T.
    Le 22 févr. 2017 à 11:55, JotForm a écrit :
    A new response has been received:
    Answered by KadeJM
    We appreciate the report about your form giving you trouble with making it multilingual.
    I've investigated this problem further and found it is working on my end after testing switching back and forth as I am seeing the translated fields. Additionally, I am not seeing any errors.

    I have cleared your form caches to refresh your forms for you and would like to ask can you please try this again to see if it's still happening?

    View this thread on browser » Unsubscribe Thread 1487782564
    ...