What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Change my Username?

    Asked by xxxTRISTRAMxxx on February 22, 2017 at 09:03 AM

    I want to change my account settings - User name and I cannot find my setting to do so.  Thank You

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    JotForm Support

    Answered by John_Benson on February 22, 2017 at 12:31 PM

    Only forum administrator and supporter can change your username. Please provide 3 or more unique name without space or hyphens. The first will be the priority if it's available we will change it right away. 

    We'll wait for your response. Thank you.

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    Answered by xxxTRISTRAMxxx on February 22, 2017 at 12:46 PM
    Change to xxxTRISTAMxxx Thank You

    ...
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    JotForm Support

    Answered by John_Benson on February 22, 2017 at 01:57 PM

    As per your request, I have now changed your username from xxxTRISTRAMxxx to xxxTRISTAMxxx

    Note: If you are using custom URL (how to create a custom URL of a form) for your form, it will no longer work since the username got changed. You will need to change the URL to have the new username in it instead.

    If you need further help, please contact us again. Thank you.