What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why am I now limited to 5 forms?

    Asked by crussell10 on February 22, 2017 at 10:57 AM

    I have used up to 20 forms on my paid account.  Now it's saying I'm limited to 5?  What happened?

  • Profile Image
    JotForm Support

    Answered by Mike on February 22, 2017 at 01:44 PM

    The Storage plan covers unlimited form submissions storage only, the active forms limit is 5, the same as on the Free plan.

    If you need more active forms, you might consider upgrading to the Bronze plan which allows 25 active forms.

    If you need any further assistance, please let us know.