What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The Prepopulate app is not working

    Asked by norwayspa on February 22, 2017 at 11:50 AM

    I used it for a couple of days and now on the "Form Picker" lightbox after selecting a form and clicking "Continue" nothing happens

    Page URL:
    https://form.jotformz.com/70018065171649

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    Answered by thirdrockevents on February 22, 2017 at 12:03 PM

    You are correct!  They replied back to me yesturday and said that they are working on it.  Wish I had better news, just wanted to let you know that you are not alone. 

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    Answered by norwayspa on February 22, 2017 at 01:12 PM

    Thank you for your answer! great I'll keep on filling the form manually for now then

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    JotForm Support

    Answered by Jim_R on February 22, 2017 at 02:57 PM

    Hello @norwayspa - thirdrockevents is correct, after selecting a form, it doesn't do anything afterwards.

    I also escalated this thread to our Devs so we can update you once the issue is fixed. Thanks for reporting this to us.

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    JotForm Support

    Answered by NeilVicente on February 25, 2017 at 09:38 AM

    Hi there,

    This is now fixed.

    Regards,

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    Answered by norwayspa on March 02, 2017 at 01:45 PM

    Thank you guys! jotforms are the best