What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can I change our user name?

    Asked by debi1702 on February 22, 2017 at 01:23 PM

    We need to change the user name.

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    JotForm Support

    Answered by Welvin on February 22, 2017 at 03:53 PM

    Yes, the support team can do it for you. Let us know your new desired username so we can proceed. 

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    Answered by debi1702 on February 22, 2017 at 05:05 PM

    I would like MMC22717

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    JotForm Support

    Answered by Welvin on February 22, 2017 at 06:50 PM

    It's done. Please re-login using the new username. Please note that you need to update the Custom URLs if you are using this in the form.

    https://www.jotform.com/help/261-How-to-create-a-Custom-URL-of-a-form