Salesforce integration is not working

  • CLRC
    Asked on February 22, 2017 at 1:42 PM

    I tried to integrate salesforce with jotform. It shows success but data does't populate in salesforce

  • John_Benson
    Replied on February 22, 2017 at 4:35 PM

    We are currently not having any issues with our SalesForce integration.

    I checked your integration on this form and I can see that you weren't able to authenticate to SalesForce.

    Salesforce integration is not working Image 1 Screenshot 20

    Please try to redo the integration with the help of this guide: https://www.jotform.com/help/271-Flexible-Data-Integration-With-Salesforce.

    Hope that works. Let us know if you're still having issues. Thank you.

  • CLRC
    Replied on February 23, 2017 at 11:01 AM

    Hi,

    Thank you for your prompt reply. Is there any situation with integrtion using developer edition. Jot form shows integration success. Data is not stored in salesforce.

     

    Salesforce integration is not working Image 1 Screenshot 20

  • Mike
    Replied on February 23, 2017 at 1:46 PM

    I have just tested the Salesforce integration using a test Salesforce Developer's account and it worked well on my end.

    The issue might be related to mapped fields. You may try the integration on some simple form (e.g. map E-mail and Full Name fields only) to see if that makes any difference.