What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Small Issue with survey form / Form not updated

    Asked by chemicalnit on June 15, 2012 at 06:49 PM

    I made a survey form and successfully uploaded on my website.

    But the issue is that if I edit my form and save it , it does not reflect on my webpage. Can somebody help?

    Preview : http://form.jotform.co/form/21666160207852?

    Webpage : http://www.whataportrait.com/contact-us.html

    Page URL:
    http://www.whataportrait.com/contact-us.html

  • Profile Image
    JotForm Support

    Answered by Mike_T on June 15, 2012 at 07:03 PM

    Thank you for contacting us.

    It seems that your form is not yet updated on our CDN (Content Delivery Network). You can either wait some time or change your embedding code:

    from

    <script type="text/javascript" src="//form.jotform.co/jsform/21666160207852"></script>

    to

    <script type="text/javascript" src="//WWW.jotform.co/jsform/21666160207852"></script>

    While www prefix is used form is being loaded directly from our servers.

    Please feel free to contact us if you need any further assistance.