What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to access form

    Asked by roshduni on February 23, 2017 at 06:00 AM

    when our customers tried to reach this form the answer is "this site cannot be reached


    Please resolve quickly

    Page URL:

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    JotForm Support

    Answered by Chriistian on February 23, 2017 at 08:45 AM

    I checked the link you provided (https://form.jotformeu.com/70240610757349) but I was not able to replicate the issue you are reporting. I was able to access the form properly.


    Can you try again on your end and see if you are now able to access the link properly? If the issue still persist, please provide us the browser and device you are using when you encounter the issue. Also, please ensure that site (https://form.jotformeu.com/) is not being blocked by your anti-virus or any other software on your computer.


    We will wait for your response.