What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can't scroll to the bottom of my email alerts

    Asked by aguajardo on June 16, 2012 at 04:13 AM

    Is there a limit to the number of notifications and auto responders that can be created?  I have quite a number of auto responders created depending on the users selection on the form, but I can't add any more because I can no longer scroll to the bottom of the email alerts to add another auto responder.

    Form: https://secure.jotform.us/aguajardo/CatalystConnectionForm

    Screenshot
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    Answered by ItalyTech on June 16, 2012 at 04:55 AM

    Hi, 

    we apologize for the inconvenience.

    I report this issue to our 2nd Level Support in order to fix it.

    We let you know soon.

    Thanks.

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    Answered by bmccombs on June 21, 2012 at 09:42 AM

    Has this issue been resolved yet?

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    Answered by pinoytech on June 21, 2012 at 10:29 AM

    We are sorry to tell you that this issue isn't solve yet. One of our developer is still working on this issue and don't worry as soon as our developer fixed this, we will let you know immediately.

    Thank you!

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    Answered by aguajardo on June 21, 2012 at 05:49 PM

    I've currently been able to work around the issue by working on a computer with a larger monitor, but as soon as this issue can be resolved I appreciate it. 

    Thank you.

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    JotForm Support

    Answered by Mike_T on June 21, 2012 at 05:53 PM

    Thank you for cooperation in this matter.

    We will update this thread once the problem is solved.

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    Answered by aguajardo on July 23, 2012 at 01:42 PM

    Hello, I am wondering if this problem has been solved.  It has been over a month and I have not heard anything regarding a resolution with this issue.

     

    Thank you

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    JotForm Support

    Answered by Mike_T on July 23, 2012 at 04:30 PM

    I am sorry to inform you, but this issue is not solved yet. Please note that our developers are extremely busy working on other important features and bug reports.

    We are definitely going to fix this bug, but unfortunately, we can not provide any ETA on this. As soon as we have any updates, we will let you know.

    I think that you may try one more thing, change the size of the web page using ctrl + - keyboard shortcut.

    Thank you for your patience in this matter.

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    Answered by canerbalci on July 27, 2012 at 04:25 AM

    Sorry for beign late,

    The problem is fixed now.

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    JotForm Support

    Answered by abajan on July 27, 2012 at 06:40 AM

    Sweet! Thanks very much, canerbalci.